Harry Strausser
at Applied Inovation
Dennis Barton
at The Barton Law Group
Joshua Weiss
at Negotiation Works, Inc.
Joann Needleman
at Clark Hill
Manny Newburger
at Barron & Newburger
Kelli Krueger
at ACA International
Michael Klutho
at Bassford Remele
Courtney Reynaud
at Creditors Bureau USA
John Bedard
at Bedard Law Group
Mike Frost
at Malone Frost Martin
Lauren Burnette
at Messer Strickler
Lauren Valenzuela
at Performant Corp
Roy Ganga
at Energize Your Voice
Cortney Fleming
at Wilber Group
Christopher Ulrich
at CU in the Moment
Mike Hiller
at American Profit Recovery
Michael Jeselnik
at Carter-Young
Mary Shores
at Shores Communications
Beth Conklin
at State Collection Service
Nicole Strickler
at Messer Strickler
Irene Hoheusle
at Account Recovery Specialists
11:30 AM -
11:37 AM
Main Hall
Harry Strausser
11:37 AM -
11:55 AM
Hello From the Other Side: An Open Discussion with Consumer Counsel
Main Hall
11:55 AM -
12:13 PM
Main Hall
Joshua Weiss
12:13 PM -
12:31 PM
Put Down the Phone: Communicating with Consumers in the Digital Age
Main Hall
Joann Needleman
12:31 PM -
12:49 PM
English as a 2nd (or 3rd, 4th, or 5th) Language: Dealing with Consumers Who Are Not Native English Speakers
Main Hall
Manny Newburger
12:49 PM -
1:07 PM
Main Hall
Kelli Krueger
1:07 PM -
1:22 PM
How is Collections Like Climbing Pikes Peak
Main Hall
Debra Ciskey
2:00 PM -
2:21 PM
Lessons Learned Defending Debt Collectors in Court
Main Hall
Michael Klutho
2:21 PM -
2:39 PM
Getting Through "No" So You Can Transition to "Yes"
Main Hall
Courtney Reynaud
2:39 PM -
2:54 PM
How To Become a "Middleclass Millionaire"
Main Hall
Akvilina Rieger
4:01 PM -
4:19 PM
How to be more engaging and connect with your audience
Main Hall
Roy Ganga
4:19 PM -
4:37 PM
You Are the Guide NOT the Hero
Main Hall
Cortney Fleming
4:37 PM -
4:57 PM
IMPROVISE: How to Use Improvisation to turn Chaotic Moments into Opportunities for Success
Main Hall
Christopher Ulrich
5:05 PM -
5:26 PM
UnScripted: The Art and Science of Mental Rehearsal
Main Hall
Mike Hiller
5:26 PM -
5:44 PM
Win the call, not the debate
Main Hall
Michael Jeselnik
5:44 PM -
6:02 PM
Staying Relevant When Traditional Debt Collectors Have Become an Endangered Species
Main Hall
Jeff Freedman
6:02 PM -
6:32 PM
Three Quick Tips Collectors Can Use Right Away to Increase Revenue Now
Main Hall
Mary Shores