Collector.Live! 2021

Prepare for an unprecedented day of professional development for your collectors. Streaming live (and interactive!) into collection agencies and creditors nationwide on Jan. 12, with 16 first-rate presentations over seven hours, Collector.Live! 2021 is going to deliver like nothing before it!
12 January, 2021 | USA
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About

Prepare for an unprecedented day of professional development for your collectors. Streaming live (and interactive!) into collection agencies and creditors nationwide on Jan. 12, with 16 first-rate presentations over seven hours, Collector.Live! 2021 is going to deliver like nothing before it!
1
Day Event
25
Speakers
19
Sessions

Sponsors

12 January, 2021 | USA

Collector.Live! 2021

Speakers

Mike Frost
Mike Frost
Malone Frost Martin
Irene Hoheusle
Irene Hoheusle
Account Recovery Specialists
Nicole Strickler
Nicole Strickler
Messer Strickler
Beth Conklin
Beth Conklin
State Collection Service
Mary Shores
Mary Shores
Shores Communications
Jeff Freedman
Jeff Freedman
MRS BPO
Michael Jeselnik
Michael Jeselnik
Carter-Young
Mike Hiller
Mike Hiller
American Profit Recovery
Christopher Ulrich
Christopher Ulrich
CU in the Moment
Cortney Fleming
Cortney Fleming
Wilber Group
Roy Ganga
Roy Ganga
Energize Your Voice
Lauren Valenzuela
Lauren Valenzuela
Performant Corp
Lauren Burnette
Lauren Burnette
Messer Strickler
Harry Strausser
Harry Strausser
Applied Inovation
John Bedard
John Bedard
Bedard Law Group
Akvilina Rieger
Akvilina Rieger
CB1
Courtney Reynaud
Courtney Reynaud
Creditors Bureau USA
Michael Klutho
Michael Klutho
Bassford Remele
Debra Ciskey
Debra Ciskey
CACi
Kelli Krueger
Kelli Krueger
ACA International
Manny Newburger
Manny Newburger
Barron & Newburger
Joann Needleman
Joann Needleman
Clark Hill
Joshua Weiss
Joshua Weiss
Negotiation Works, Inc.
Dennis Barton
Dennis Barton
The Barton Law Group
Matt Loker
Matt Loker
Loker Law

Agenda

11:30 AM - 11:37 AM

Introduction

Main Hall

Harry Strausser

11:37 AM - 11:55 AM

Hello From the Other Side: An Open Discussion with Consumer Counsel

Main Hall

11:55 AM - 12:13 PM

Negotiation Skills

Main Hall

Joshua Weiss

12:13 PM - 12:31 PM

Put Down the Phone: Communicating with Consumers in the Digital Age

Main Hall

Joann Needleman

12:31 PM - 12:49 PM

English as a 2nd (or 3rd, 4th, or 5th) Language: Dealing with Consumers Who Are Not Native English Speakers

Main Hall

Manny Newburger

12:49 PM - 1:07 PM

Baggage Handling

Main Hall

Kelli Krueger

1:07 PM - 1:22 PM

How is Collections Like Climbing Pikes Peak

Main Hall

Debra Ciskey

1:30 PM - 2:00 PM

Hollywood Squares

Main Hall

2:00 PM - 2:21 PM

Lessons Learned Defending Debt Collectors in Court

Main Hall

Michael Klutho

2:21 PM - 2:39 PM

Getting Through "No" So You Can Transition to "Yes"

Main Hall

Courtney Reynaud

2:39 PM - 2:54 PM

How To Become a "Middleclass Millionaire"

Main Hall

Akvilina Rieger

3:10 PM - 4:01 PM

LEGAL PANEL

Main Hall

4:01 PM - 4:19 PM

How to be more engaging and connect with your audience

Main Hall

Roy Ganga

4:19 PM - 4:37 PM

You Are the Guide NOT the Hero

Main Hall

Cortney Fleming

4:37 PM - 4:57 PM

IMPROVISE: How to Use Improvisation to turn Chaotic Moments into Opportunities for Success

Main Hall

Christopher Ulrich

5:05 PM - 5:26 PM

UnScripted: The Art and Science of Mental Rehearsal

Main Hall

Mike Hiller

5:26 PM - 5:44 PM

Win the call, not the debate

Main Hall

Michael Jeselnik

5:44 PM - 6:02 PM

Staying Relevant When Traditional Debt Collectors Have Become an Endangered Species

Main Hall

Jeff Freedman

6:02 PM - 6:32 PM

Three Quick Tips Collectors Can Use Right Away to Increase Revenue Now

Main Hall

Mary Shores