About

1

Day

6

Speakers

6

Sessions

28. June, 2022 | London, UK

London Casework Briefing

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Speakers

Alan Park

Alan Park

Mick King

Mick King

Sharon Chappell

Sharon Chappell

Evan Lerwill

Evan Lerwill

Mike Hyatt

Mike Hyatt

Paul Conroy

Paul Conroy

Program

09:55 - 10:05

Introduction

London Casework Briefing

Alan Park

10:05 - 10:45

Ombudsman's Update: issues from recent casework (Pre-recorded video)

London Casework Briefing

Mick King

10:50 - 11:10

Children’s Statutory Complaints Procedure pilot / Domestic Abuse Team arrangements

London Casework Briefing

Sharon Chappell

11:10 - 11:20

Break

London Casework Briefing

11:25 - 11:55

Categories and Sub-categories

London Casework Briefing

12:00 - 12:35

Casework Policy Forum update

London Casework Briefing

Paul Conroy

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