30. June, 2022 | York, UK

York Casework Briefing

About

1
Day
6
Speakers
6
Sessions
30. June, 2022 | York, UK

York Casework Briefing

Speakers

Alan Park
Alan Park
Mick King
Mick King
Sharon Chappell
Sharon Chappell
Evan Lerwill
Evan Lerwill
Mike Hyatt
Mike Hyatt
Paul Conroy
Paul Conroy

Agenda

09:55 - 10:05

Introduction

Main Stage

Alan Park

10:05 - 10:45

Ombudsman's Update: issues from recent casework (Pre-recorded video)

Main Stage

Mick King

10:50 - 11:10

Children’s Statutory Complaints Procedure pilot / Domestic Abuse Team arrangements

Main Stage

Sharon Chappell

11:10 - 11:20

Break

Main Stage

11:25 - 11:55

Categories and Sub-categories

Main Stage

12:00 - 12:35

Casework Policy Forum update

Main Stage

Paul Conroy