30. June, 2022 | York, UK

York Casework Briefing

About

1

Day

6

Speakers

6

Sessions

30. June, 2022 | York, UK

York Casework Briefing

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Speakers

Alan Park

Alan Park

Mick King

Mick King

Sharon Chappell

Sharon Chappell

Evan Lerwill

Evan Lerwill

Mike Hyatt

Mike Hyatt

Paul Conroy

Paul Conroy

Agenda

09:55 - 10:05

Introduction

Main Stage

Alan Park

10:05 - 10:45

Ombudsman's Update: issues from recent casework (Pre-recorded video)

Main Stage

Mick King

10:50 - 11:10

Children’s Statutory Complaints Procedure pilot / Domestic Abuse Team arrangements

Main Stage

Sharon Chappell

11:10 - 11:20

Break

Main Stage

11:25 - 11:55

Categories and Sub-categories

Main Stage

12:00 - 12:35

Casework Policy Forum update

Main Stage

Paul Conroy

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