Terms of Service
These Terms of Service set out the terms and conditions for the use of Eventee service, a cloud-based event management platform („App„), as provided by Eventee s.r.o., with its registered office at Kopečná 940/14, 60200 Brno, ID No.: 29307236, VAT: CZ29307236, File No. C 72788, kept by the Regional Court in Brno, Czech Republic, or by another company from its group, as the case may be, if such company is identified as a service provider in the relevant order form or in other type of contract from which these Terms of Service are being referenced („Eventee„).
1.1. „Attendee“ refers to user(s) who access the App or Services to view and participate in events created by Customers.
1.2. „Content“ refers to any information, graphic, text, image, software, sound file, video, communication, data, metadata, photograph, compilation, work in any form or medium, technology or other types of content that you publish in the App.
1.3. „Copyright Act“ means Czech Act No. 121/2000 Coll., on Copyright and Rights Related to Copyright, as amended.
1.4. „Customer“ refers to user(s) who use the App, Services and other Eventee’s administration tools to create and manage event content.
1.5. „Service“ refers to any Eventee service offered and provided within the App or a service provided directly by the Eventee representatives.
1.6. „Terms“ refers to these Terms of service available at https://eventee.co/en/legal.
1.7. „Users“ means both Attendees and Customers.
2. Users and Responsibilities
2.1. There are two types of users of the App: Customers and Attendees. These Terms govern the rights and obligations between Eventee and Customers. The Terms of Service for Attendees are contained in a separate document.
2.2. The App and Services are not intended for children. You must be at least 13 years old to access the App, otherwise you must have the consent of a parent or guardian to use the App.
2.3.You can have only one account in the App.
2.4. You agree not to
2.4.1. share or make available through the App any program that is malicious or invasive or that may or is intended to damage or disrupt the operation of, or monitor the use of, any hardware, software or device;
2.4.2. share or make available through the App any Content that is threatening, hateful, racially or ethnically offensive, or that depicts nudity, pornography or graphic or gratuitous violence;
2.4.3. share or make available through the App any false, misleading or deceptive information;
2.4.4. intimidate, harass or violate the rights of any User or other person;
2.4.5. do anything that could disable, overburden or impair the proper functioning of the App;
2.4.6. use any automated means to access any part of the App unless expressly allowed by Eventee;
2.4.7. reverse engineer, decompile or disassemble any part of the App;
2.4.8. send spam or any other unauthorized advertisements or solicitations through or using the App; or
2.4.9. otherwise do anything that is unlawful, infringes copyright, is fraudulent, malicious, or could subject Eventee or Users of the App to harm or liability.
3.1. You are obliged to register before using the App.
3.2. You are obliged to fill in the form truthfully and accurately. The correct submission of your email address is necessary to complete the registration for the App.
3.3. You represent and warrant that all information you provide is accurate and complete.
3.4. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.
3.5. If you lose your password, you may request an automatic reset of your password. A link to reset your password will be sent to the email you provided during registration.
4. Subscription and Payment
4.1. The App is a subscription-based cloud application. Prices and features for each subscription plan can be found on our pricing page: HTTPS://EVENTEE.CO/EN/PRICING
. Eventee reserves the right to change prices at any time.
4.2. Prices are listed without VAT, Sales and similar taxes.
4.3. Subscriptions start at the moment of payment and are always paid annually. If you are paying by invoice, your subscription starts from the moment the invoice is issued.
4.4. Subscriptions are automatically renewed. You will be notified by email 14 days before the renewal date.
4.5. To facilitate the payment processes, Eventee standardly uses a payment platform FASTSPRING.COM
. However, you also have the option to pay directly to Eventee via bank transfer to the bank account number included in an invoice issued to you.
4.7. You may upgrade your subscription plan at any time. The price will be adjusted pro rata so that you only pay the difference between the plans for the remaining time of your original subscription.
5.1. As part of our support, we provide you with
5.1.1. knowledge base of common problems available at HTTPS://HELP.EVENTEE.CO/ ; and
5.1.2. standard technical support via chat in the App and email: SUPPORT@EVENTEE.CO
5.2. Support is provided on workdays (Monday to Friday) from 9:00 am to 6:00 pm CET.
5.3. Paying Customers are served on a priority basis.
5.4. You can request dedicated support for your event for an additional fee. If you are interested in this service, please contact us at: HELLO@EVENTEE.CO
6. Cancellation and Refunds
6.1. You may cancel your subscription at any time during the subscription period in the App. In that case, the subscription will automatically end on the next renewal date. Cancellation of your subscription will not result in a refund of the amount already paid but will prevent your subscription from being automatically renewed.
6.2. Eventee offers a free trial of the App and the opportunity to consult the functionality of the App and our Services with our support team. This process aims to remove any doubts about the functionality of the App and Service. As a result, Eventee does not offer refunds.
7.1. Eventee reserves the right to terminate or suspend the provision of the Services at any time for any reason, including, but not limited to, violation of these Terms or any unlawful or abusive behavior, including abusive behavior towards Eventee’s chat agents, employees and customers.
7.2. Eventee reserves the right to suspend or terminate your account and deny you any current or future use of the App and Services (or any portion thereof).
7.3. You can terminate your account and delete your data (including the events you created) in your profile settings. You can delete event data in the event settings. If an event has multiple organizers, the event will be transferred to another organizer. Deleting an event removes all data except for the Attendee profile, as this data belongs to the Attendee.
7.4. Sections 9 (Intellectual Property), 15 (Indemnification) and 21 (Governing Law and Disputes) herein, as well as any other sections of these Terms that, either explicitly or by their nature, must remain in effect even after termination of these Terms, shall survive termination.
8. Changes to these Terms
8.1. Eventee reserves the right to modify these Terms at any time without notice. You will be notified of any modification to these Terms via the email you provided to us during registration. You are responsible for staying informed of any changes to these Terms.
8.2. If the Terms are changed, we will post the revised Terms on this page and indicate the date of the revision. Your continued use of the App and Services after the date of revision constitutes your acceptance of the revised Terms.
8.3. In the event that you do not agree to a change to the Terms, you may contact us at SUPPORT@EVENTEE.CO
to expressly refuse the change to the Terms. As a result of such a refusal, a three-month termination period will commence, during which Eventee shall continue to provide the Services under the previous Terms.
8.4. During the termination period, your subscription may not be automatically renewed.
8.5. Eventee’s obligation to provide the Services to you will terminate upon the expiration of the termination period.
8.6. Eventee reserves the right to make changes to the App or Services in order to develop its business, products and services.
9. Intellectual Property and Content
9.1. All trademarks, copyright, database rights and other intellectual property rights of any nature in the App together with the software code are the property of Eventee and are protected by copyright and other intellectual property laws.
9.2. Eventee is the owner of, among others, the European Union word mark „Eventee“ No. 018753195 and the European figurative mark No. 018753197. As a result, the word “Eventee” and the Eventee logo is protected as a registered trademark.
9.3. By posting Content on the App, you grant Eventee a non-exclusive, worldwide, royalty-free license (with the right to sublicense) to host, store, transmit, display, perform, reproduce and modify all or any portion of the Content, in any format and through any channel now known or hereafter developed for the purpose of operating the App.
9.4. You represent and warrant that you own or otherwise control any and all rights in and to the Content that you upload, share or otherwise make available and that use of that Content by us will not infringe or violate the rights of any third party in any manner.
9.5. Eventee is not responsible for Content shared by event organizers (Customers). If you feel that content is against good manners or against the law, the App provides you with tools that allow you to manage or delete such Content, such as the event organizer’s approval of Content.
9.6. Any data you enter into the App database is part of the database collected by Eventee and becomes part of the Eventee database without you gaining any right to the App database. This database is not a collective work under the Copyright Act.
9.7. You may not use the App to extract (in particular by means of so-called software robots) the database associated with the App.
10. Third Party Links
10.1. Eventee may make available on the App links to websites operated by third parties, including advertisers. If the Apps or Services contain links to other sites and resources provided by third parties, these links are provided for your information only. Eventee has no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them.
10.2. Products, services and content offered through linked third party websites are subject to the terms and conditions made available by those third parties, and the data collection practices of linked websites are governed by the applicable privacy policies of those third parties. Following links to any other websites or web services is at your own risk, and any claims you may have in connection with products, services or content made available through linked websites are claims against the third parties, not Eventee.
11. No Resale or Redistribution of Service
11.1. You are allowed to use the App and the Services as an event agency or similar institution to provide services for your clients.
11.2. Reselling access to the App or providing access to the App for a fee or any other compensation that circumvents our business model is a material breach of these Terms and will result in the immediate termination of your account without refund or compensation.
12. Disclaimer of Warranties
12.1. Eventee does not guarantee that the use of the App and the Service will be uninterrupted or error-free, and Eventee will not be liable for any interruptions or errors. Although Eventee is not a high availability service, and cannot provide you with uptime guarantees, our aim is to deliver 99.99% uptime for our services.
12.2. Eventee is not responsible for the content or accuracy of any third-party materials or websites linked to or from the App or the Service. Eventee is a provider of a network platform and is not responsible for the relationship between Attendees and Customers and will not be involved in any disputes between these parties.
12.3. Eventee makes no warranties or representations, express or implied, with respect to the Service or any products or services provided through the App.
12.4. In the event that you fail to update the App within a reasonable period of time or fail to update the App correctly, you shall have no rights in respect of any defect caused by your failure to update the App.
13. Limitation of Liability
13.1. Eventee, its affiliates, licensors, suppliers or advertisers shall in no event be liable for any costs, damages or expenses (including, without limitation, compensatory, incidental and consequential damages, lost profits or damages resulting from loss of data or interruption of work) arising out of
13.1.1. use of the App and Services or inability to use them;
13.1.2. the cost of procuring replacement goods and services;
13.1.3. unauthorized access to or alteration of your transmissions or data;
13.1.4. the representations or conduct of any third party on the Services; or
13.1.5. any other liabilities concerning the App and Services.
13.2. Eventee will only be liable to you for damages caused by wilful misconduct or gross negligence and other damages that may not be limited by applicable law.
14.1. You agree to indemnify and hold Eventee harmless from and against any reasonably foreseeable direct losses, damages, and reasonable expenses (including reasonable attorney fees and costs) suffered or incurred by Eventee arising out of or related to:
14.1.1. your breach of any of these Terms (including any additional terms and conditions incorporated herein);
14.1.2. any Content you post or otherwise contribute;
14.2.3. any activity in which you engage on or through the App or the Service; and
14.2.4. your violation of any law or the rights of a third party.
15. Entire Agreement
15.1. These Terms constitute the entire agreement between you and Eventee and supersede all prior agreements or understandings, whether oral or written.
16. No Waiver
The failure of Eventee to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.
17.1. If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible and the remaining provisions shall remain in full force and effect.
18. Privacy and Data Collection
19.1. Eventee may assign any or all of these Terms, and may assign or delegate, in whole or in part, any of its rights or obligations under these Terms. You may not assign these Terms, in whole or in part, nor transfer or sub-license your rights under these Terms, to any third party.
20. Governing Law and Disputes
20.1. These Terms shall be governed by the laws of the Czech Republic, a member country of the European Union, in particular Act No. 89/2012 Coll., The Czech Civil Code, as amended.
20.2. If you are a consumer, in the event of a dispute with Eventee, you may use the possibility of out-of-court dispute resolution by contacting the out-of-court dispute resolution entity, which is the Czech Trade Inspection Authority (www.coi.cz) and proceeding in accordance with the rules set forth in the relevant legislation and in accordance with the information provided on the website of the Czech Trade Inspection Authority.
20.3. As a consumer residing in the European Union, you can also initiate out-of-court dispute resolution online via the ODR consumer dispute resolution platform, available at ec.europa.eu/consumers/odr
20.4. If these Terms are translated into one or more languages, in the event of a conflict between the versions, the English language version shall be used for the interpretation of the Agreement.
21. Contact Information
21.1. If you have any questions or concerns regarding these Terms, please contact Eventee at HELLO@EVENTEE.CO